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Sub-processors
Last updated: 17 October 2026
When you are a Sentrel customer, we process personal data on your behalf under our data processing agreement. To deliver our services we use the following sub-processors. This list covers customer data in our IT services. How we handle data from website visitors is described in our privacy policy.
| Sub-processor | Service and purpose | Data location |
|---|---|---|
| Microsoft | Microsoft 365, Intune and Defender: email, files, collaboration, device management, security protection and security training (attack simulation). | EU/EEA (Microsoft EU Data Boundary) |
| Backup and EDR provider | Backup of Microsoft 365 and computers, plus EDR (threat detection). The provider is stated in your agreement. | EU |
| Atera | Remote monitoring, patching, remote support and ticketing. | EU |
| Pax8 | Distribution and administration of licences, for example Microsoft 365. | EU/EEA and third countries under the EU Standard Contractual Clauses |
| Password manager | Password storage for users in tiers 2 and 3. The provider is stated in your agreement. | Stated in your agreement |
Changes
We update this list when we add or replace a sub-processor and inform affected customers as set out in your data processing agreement.
Contact
Questions about sub-processors or how we process personal data are answered at [email protected].