Coverage

Personal support every workday.

Get personal IT support every workday during office hours. Critical issues are monitored around the clock.

Our support, week by week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Standard support (P2–P4) P1 critical — monitored around the clock (tiers 2–3) Outside the regular window

2h

Resolution time for critical outages (P1)

24/7

Monitoring of critical systems, every day (tiers 2–3)

09–17

Personal support every workday

Support window

Regular availability, week by week

Mon–Fri

09:00–17:00

Saturday–Sunday

Closed for regular support

P1 — critical

Monitored around the clock (tiers 2–3)

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Does our coverage fit your business?

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