For smaller cloud-based businesses

IT solutions that prevent disruptions.

We build a secure and stable IT environment that catches risks early and makes the workday simpler — especially for consulting, accounting, law and other knowledge-based companies without an in-house IT department.

Operations & support

We take care of your IT so you don't have to. We keep an eye on your computers and accounts, fix problems before you notice them and help you quickly when something goes wrong.

What's included:

We keep watch

  • Computers and accounts are monitored automatically, and we are alerted before problems are noticed
  • Critical faults monitored around the clock (Tier 2–3)
  • Security updates installed automatically (Tier 2–3)
  • A short monthly report on what we have done and what we recommend

Help when something breaks

  • A response within 15 minutes when your business has stopped
  • Help with everyday questions, weekdays 09–17
  • We can take over the screen and fix the problem remotely
  • On-site visits when needed (billed separately as agreed)

What we expect:

Give us access to your systems, name a contact person on your side and get in touch as soon as something goes wrong – even if it seems small.

Cybersecurity

Most breaches start with a scam email or a stolen password. We build protection in several layers, so a single mistake doesn't become a disaster.

What's included:

Protection against attacks

  • Filters that stop scam emails and malware before they reach the inbox
  • Protection against viruses and ransomware on every computer, monitored around the clock (Tier 2–3)
  • Sign-ins from countries you don't work in are blocked (Tier 2–3)
  • We act immediately on an attack and document what happened

Protection for your users

  • Two-step sign-in on every account
  • Password manager for all employees (Tier 2–3)
  • Extra protection against hijacked accounts (Tier 3)
  • Security training for your staff (Tier 3)

What we expect:

Use two-step sign-in and the password manager, and contact us immediately if you get a suspicious email or have clicked on something you shouldn't have.

Microsoft 365 & backup

Your email, files and meetings live in Microsoft 365. We set it up properly, keep users and permissions in order and make sure nothing is lost if something happens.

What's included:

Microsoft 365

  • Email, Teams, OneDrive and SharePoint, set up and managed by us
  • New users set up quickly, and accounts for leavers closed the same day
  • Order in who has access to what
  • Help when your staff wonder how something works

Backup

  • Backup of email and files in Microsoft 365, stored in the EU
  • Backup of computers (Tier 2–3)
  • Target: your data restored within 24 hours
  • We regularly check that the backup can be restored

What we expect:

Save files in OneDrive, Teams or SharePoint rather than only on the computer, and tell us if you have specific requirements on where your data is stored.

IT advice

Hiring, changing systems or moving office? We help you make good IT decisions, so technology helps your business instead of holding it back.

What's included:

Planning

  • A review of your IT with clear recommendations
  • Advice on which systems and suppliers suit you
  • A clear picture of what IT will cost as you grow
  • Quarterly IT advice (Tier 3)

Projects

  • Moving email and files to Microsoft 365
  • New offices, computers and staff up and running without hassle
  • Support when clients or authorities ask about your IT security
  • Projects are billed separately and the cost is agreed with you in advance

What we expect:

Tell us early about plans that affect IT – new hires, new systems or a move – so we have time to prepare.

What We Expect

So we can deliver the best possible IT support

A successful partnership is built on mutual understanding. Here's what's required from your side so we can give you our best.

Access & Transparency

We need access to your systems and environments to monitor and maintain them. Transparent communication about changes helps us prevent problems.

Active Reporting

Tell us when something is wrong, even if it seems small. The faster you report an issue, the faster we can solve it before it grows.

Updates

We install security updates automatically, timed to disrupt you as little as possible. Bigger changes are always agreed with you first.

Security Focus

Follow our security practices — use two-step sign-in, keep passwords secure, report suspicious emails. Everyone is responsible for security.

Realistic Expectations

We work according to SLA times and support windows. We can't always solve everything immediately — but we prioritise correctly and keep you updated.

Long-term partnership

We're not a call center — we're your IT partner. We build long-term relationships and want to understand your business to give you better service.

Next Step

Ready to discuss your IT needs?

Book a free security check of your Microsoft 365. You get a written report with your biggest risks and what to do about them.

Book a free security check